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Privacy Policy

Effective Date: 13/04/26

 

At Heristat, we are committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website or engaging with our services.

1. Who We Are

Heristat provides independent property due diligence and advisory services for luxury real estate buyers. We are based in Ravenna, Italy, and serve clients globally.

2. Information We Collect

We may collect the following personal data:

  • Name, email address, and phone number

  • Location and nationality (when relevant)

  • Property preferences and interests

  • Any other information you provide via forms or inquiries

We also collect limited technical data (e.g., IP address, browser type) to improve site performance and security.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide our services

  • Schedule consultations and send relevant updates

  • Improve our website and client experience

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss.

5. Cookies

Our website uses cookies to enhance functionality and gather anonymized usage data. You can disable cookies in your browser settings at any time.

6. Your Rights (Under GDPR)

If you are located in the EU or UK, you have the right to:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a data protection authority

7. Third-Party Services

We may use third-party tools (e.g., Google Analytics, email providers) that process data on our behalf under strict confidentiality agreements.

8. Contact Us

If you have any questions about this policy or your data, please contact:

Heristat
Email: contact@heristat.com
Italy

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